Boston Career Institute (BCI Inc.)
BCI Standard Policy

School Policies and General Information

BCI Office of Admissions, 2016 – 2017

Download a PDF Version of this Page

BCI is a Not For Profit educational institution. Established in 2000, BCI has graduated 1000s of students who have found successful careers in allied health occupations. BCI has two locations in Brookline and Malden Massachusetts. All courses are offered at both locations.

The institutions accreditor is the Council on Occupational Education. Also, the school is licensed by the Department of Professional Licensure for the Commonwealth of Massachusetts.

BCI also is approved by the Department of Homeland Security and USCIS for issuance of M1 visas for students and M2 visas for their immediate families. BCI through these approvals administers the SEVIS program which permits us to have an international component of students attend our school.

All BCI programs and courses are “clock hour” programs, and therefore requires careful scheduling for our students.

BCI takes pride in having an all-inclusive student body. Academic pre-requisites for admissions are very streamlined. All enrollees are required to have a high school diploma or equivalent. In cases where it is difficult to assess the scholastic background of an applicant due to loss of records, closure of schools or nontraditional education, BCI may require the applicant to complete a GED. In exceptional cases, an academic and administrative panel may inquire as to the skills for an applicant. This may entail custom testing to ensure the applicants have the competency and skills necessary to complete the program desired.

All students must maintain a listening, reading, and writing skill in English. Students who are not able to demonstrate minimal English language skills may be required to participate in remedial English courses prior to being matriculated.

All students will undergo a CORI background check in order to determine their suitability for work in the program selection area. The student will be charged a nominal fee for processing the CORI.

If a student does not pass a CORI challenge they will be required to sign an acknowledgment form which will exclude them from statistical completion reporting.

All of BCI programs are Clock Hour programs.  This means that you will be required to actually attend and participate in the programs on a regularly scheduled basis. Any missed classes – excused or not – will need to be made up prior to graduation.

Notwithstanding the foregoing, in certain cases, with prior authorization, students may be permitted to be excused from a class for the following reasons:

  1. They have taken the course work elsewhere and have been able to demonstrate a proficiency acceptable to BCI.
  2. The student accepts that they will not receive a certificate after completing the program.
  3. The Academic Assessment Panel at BCI has authorized a student to bypass taking a course or courses based upon the panel’s diligent investigation and belief that the student possesses the requisite skills.

Any applicant to BCI who feels that they deserve to bypass contact hours due to one of these three circumstances must make their request in writing to the BCI’s Dean of Academic Affairs three weeks prior to their program commencement date.  The decision of the Academic Assessment Panel is final and not subject to administrative review.

• Any missed classes – excused or not – will need to be made up prior to graduation.
• BCI will not accept credits or hours from other institutions.

Adopted by the Board of Directors on January 24th 2014

BCI Inc. a not for profit school does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

BCI Inc. is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

Every student is expected to display professional behavior.  Treat your instructors and classmates with respect and courtesy, as you would like to be treated.  Honesty and integrity are of utmost importance because dishonesty may cost the life of a patient.    Do your work well and make good use of your time while in school.

Students should come to school neatly groomed and dressed in a manner that will command the respect of your classmates and instructors.  Tank, tube and halter tops, spaghetti straps, underwear or nightwear as outwear, beachwear, work-out clothes and flip-flops are unacceptable. Fingernails should be clipped and there shall be no acrylic nails allowed. Long hair should be tied neatly in a bun and kept away from the face.

Food or drinks are not allowed inside the classroom during laboratory practical time to reduce risk of contamination. Students can take their snacks outside the classroom during breaks.  Cellular phones should be switched off or silenced.  Taking pictures and video recording of classes is strictly not allowed to protect student privacy.

Teaching tools, material and equipment belong to the school and should not be removed from school premises.

When students are admitted to BCI they are assigned a BCI E-mail Account. Students must login with their user name and password. The Office of Financial Aid will communicate with students via their BCI E-mail address.  Additionally, course assignments and notifications are provided only through this account.  Students must agree to regularly use and check (at least once a day) this email address as part of their enrollment at BCI.  Failure to check this email account at the minimum interval is a violation of the student’s enrollment and, like attendance, may be grounds for suspension or expulsion.

Students are advised that the BCI E-mail account remains the property of BCI and they have a right to unlimited use except as to the following prohibitions:

  • They may not use the email account to send, forward, or disseminate, -in any manner – sexually exploitive materials as defined by state and federal laws.
  • They may not use the email account to proselytize for either political or religious memberships.
  • They may not use the email account to threaten or bully anyone.
  • They may not use the email account to incite others for any illegal purpose.

Lastly, although BCI intends and commits to maintain the privacy of each students email accounts and information; the Student acknowledges that BCI will use, both automated and manual, means to ensure compliance with the above guidelines.

Moreover, should BCI determine that the student has misused the account in a manner, which may be a violation of either State or Federal law, BCI shall notify the appropriate authorities as to the alleged infraction.

Here at BCI, Safety Comes First.  In the classroom, during internship and in the workplace, you will be performing tasks and procedures that may involve exposure to blood, body fluids, and other potentially infectious material.  Knowledge about the ways of protecting yourself and others and avoiding the spread of infections is extremely important. It is for this reason that safety rules and precautions are enforced throughout the school.

An OSHA mandated (Occupational Safety and Health Administration) course in Blood-borne Pathogens is given to all students during orientation.  In addition, all students are required to submit proof of immunization and a recent physical examination.  Students and instructors have to wear personal protective equipment (PPE) at all times when performing procedures that expose them to blood, body fluids and other potentially infectious material. PPE includes gloves, scrubs, gowns, face masks and goggles. A full shoe must be worn to school at all times and at all seasons. It is the school’s policy that needles should never be recapped.

Sharps containers are provided for the proper disposal of sharps. A separate bio-hazard waste bin is provided for all other infected material such as blood-soaked gauzes and band-aids. Students should help maintain the classroom and their work area clean by not eating or drinking in the classroom and by wiping the work areas with disinfectant before and after each class.

In the event of an accidental exposure, such as needle stick injuries, splash to the face, or cuts, the Accidental Exposure Protocol is followed. This protocol is posted in all class rooms.

Constant tardiness and absence will delay one’s expected date of completion of the chosen program.  More importantly, it does not speak well of a person’s work ethic and commitment to learning.

Attendance is a MUST. All students must complete all scheduled training hours assigned to a program. Students who incur 3 unexcused absences are dropped from the program.  The missed sessions in a modular class will have to be made up within 30 days.  The missed sessions of a sequential class will be made up for that specific missed session.  If the student fails to make up for the missed sessions within 30 days, a make-up classes can be scheduled and the student will have to pay a fee. Students must present a doctor’s letter for an absence to be excused.

Student should always come to class on time. A student must inform the school if he/she will be 15 minutes late. A student who arrives to class 30 minutes after the class starts is considered absent. Students who arrive to class late on more than 3 occasions for unexcused reasons will be dropped from the roll and will not get a refund of the amount they have already paid. The student should call the school if he/she will not make it to school on any day.  A make-up class will have to be scheduled.

On national or local holidays, it is best to call the school because BCI does not cancel classes on some holidays.

Recipients of Title IV aid may be subject to enhanced restrictions based upon their participation in the FAFSA program.

The courses at the BCI are set up in a modular system where course content is fractionated into weekly or bi-weekly segments, and each segment stands on its own.  This makes it possible for a student to be enrolled into a course on a weekly / bi-weekly basis without missing on overall course content.

Each student is provided a schedule upon admission.  This schedule comports with the program calendar and should be referred to for all scheduling matters.

Clinical/Medical Assisting and Dental Assisting students are required to wear scrubs.

Standard precautions, hand washing and wearing PPE should be observed.  Dispose of sharps and bio-hazardous material and waste in the containers provided.

All injections, blood draws or punctures, EKG, all other laboratory procedures and dental procedures should be performed only under direct supervision of the instructor.  Clinical Assistant students are asked to sign a consent forms for injections and blood draws.  This form shall be kept in the student’s file.

Never recap needles!  If a needle cap has been removed and the student is not ready to use it, dispose of the needle in the sharps container and prepare another one when ready.

Avoid wasting disposable materials such as syringes, gauzes, alcohol swab, needles and gloves.  Not only is this helpful to the environment, it helps the school keep the cost of the programs affordable.

Do not remove practical laboratory equipment and materials from the classroom. Removing syringes from the school premises will result in immediate and permanent dismissal from the program.

Do not use any equipment, such as loaded syringes, that is not personally prepared by you. Use proper technique in handling sharp instruments such as knives and burrs to avoid injuries.

In the event of accidental exposure to blood and body fluids as a result of a cut, splash or needle stick injury, follow the BCI Accidental Exposure Protocol.

All students enrolled in the medical assisting and dental assisting program must take our CPR certification class unless they can produce a valid CPR certification 24 months current.

CPR programs are weekly. A student should schedule a class in consultation with an admission advisor as soon as they have enrolled.  Failure to gain CPR certification within 3 weeks of class commencement will cause the student to be placed on academic probation.

Each student must attain a grade of 75% or higher and pass a visual performance evaluation in order to complete the training and to graduate from the program.

The students are evaluated by means of a standardized visual performance test, as well as a written test where they must obtain a minimum score of 75%.  A midterm evaluation gauging the progress of the student will be performed in all programs.  This test does not affect the GPA reported for the student.  Notwithstanding, if the Midterm results are below the 75th percentile, required remedial action will be mandated. The final grade is made up of attendance, quizzes, and the final written and final visual performance (practical) test scores.

A final grade below 75% is considered a failing grade.  The student is allowed one make-up test.  In case the student fails the make-up test, he/she will be offered remedial classes for a prorated fee based on the number of sessions that he/she will need to gain mastery of the subject matter.

Students are encouraged to obtain reports of their progress from the respective instructors at any point during the program.  Final grades are issued after the student has completed the final written and final practical exam, as the case may be for the course.

BCI is affiliated with many medical and dental practices in Massachusetts. These facilities serve as the internship sites for the medical assisting, dental assisting and central service technician programs. The internship sites are not exclusive to BCI students and most of them have competitive criteria in admitting or selecting interns.  That is why the BCI student should always put their best foot forward when applying for internship, and while in internship.

Many students get hired in the facility where they had their internship.  So treat internship seriously like it is a real job.   At the same time, make it an opportunity for you to enhance your work skills and to network with people for your professional advancement. Be punctual and professional.

Students are supervised by the person designated by the internship facility and by the program preceptor of BCI.. In case a student has to interrupt internship for health or other reasons, he/she must inform BCI immediately.

After a student completes all the classroom hours for a program, passes the final examination, is issued a grade, and settles financial obligations in accordance with the Financial Agreement, he/she is ready to begin internship. All programs require internships.  However, internships may be waived upon receipt of a written assessment from a supervising physician or dentist attesting to the clinical skills of the student.  The decision to accept this waiver is the sole prevue of the Dean of Academic Affairs.

Before being placed on an internship, the student must submit the following to the Internship Coordinator in BCI:

  • Medical Release Form – shows evidence of required immunizations
  • Criminal Offender Record Information (CORI)
  • Copy of CPR card/ certificate
  • Resume

The Internship Coordinator assists the prospective intern in selecting an internship site and in applying for internship.  Resumes and required documents are sent to the selected site and the internship coordinator follows up the sites for their responses.  Most sites require an interview as part of their admission/selection process. Once accepted, the student must abide by the professional code of conduct, rules and regulations of the facility.

After a student completes the required hours for internship, the internship evaluation and attendance form is sent to the school by the internship supervisor on site.   Students should have at least a rating of “Satisfactory” during internship for a certificate of completion to be issued.  Students have to make sure that all documents pertaining to internship (i.e. time tracking sheet and clinical/ dental skills evaluation sheets) are filled out by the internship supervisor and sent to the school. Upon completing all the requirements, a student is issued a Certificate of Completion of the program.

BCI does not offer job placement.  The institute does, however, offer a full complement of career services including, but not limited to:

  • Resume Development
  • Resume Distribution
  • Career Counseling
  • Interview Preparation
  • Internship Placement
  • Assistance with converting from Internship to Employment

Contact our career development specialists to schedule an appointment to take advantage of the above-mentioned services

All tuition balances must be paid in full according to the Financial Agreement that the student signed upon enrollment.  Payment can be made in cash, check, credit card or money order, or scholarship when available.

Suspended or dropout students who have paid all or part of their tuition but are not subject to refund are not guaranteed that they can reenroll with credit for previously paid tuition.  The Bursars office shall evaluate each situation on a case by case basis and determine what amount, if any, may be credited towards re-enrollment.

Our refund policy for non-financial aid students relating to tuition, fees, and other charges collected from students for attending programs at the institution employs a pro-rata formula which permits up to a full refund of the tuition (less matriculation fee) provided that the student notifies the institution prior to five days in advance of the start of their scheduled course work.

BCI is a not for profit school; as such, it is not subject to refund provisions of M.G.L. Chapter 255 Section 13k. Notwithstanding, BCI provides full paid in Tuition refunds to students who withdraw prior to their program commencement date. Further, the student shall receive a partial refund, 50% of their Tuition paid subject to a minimum retained tuition of $500.00, if they withdraw after commencement and within the first 2 weeks. No refund shall be given after such time. The student acknowledges that the $50.00 administrative fee is not subject to refund at any time.

Refunds are computed and processed within 2 weeks of notification of withdrawal from the class.

Title IV financial aid students should refer to the Title IV refund schedule which is significantly different.

Students are encouraged to immediately resolve their course-related complaints with the instructor.  All other complaints can be addressed with the administrative personnel.  In case complaints are not resolved after taking this course of action, student complaints are handled on an individual basis following the outlined chain of complaint management system:

Step 1: Verbal complaint to the instructor/administrative personnel

Step 2: Verbal complaint to the school administrator

Step 3: Written complaint to the director Fred Deihim via email:

Step 4: If the student is unsatisfied with the school’s resolution of the complaint, he/she has the right to contact the Massachusetts Department of Licensure.

This school is licensed by the Massachusetts Division of Professional Licensure’s Office of Private Occupational School Education. . Any comments, questions, or concerns about this school’s license should be directed to: or 617-727-5811.

The student should make any complaints, that they feel are not being properly addressed by the institution to:

Office of Private Occupational School Education (OSE)

Division of Professional Licensure

1000 Washington Street, Suite 710

Boston, MA 02118

Phone: 617-727-5811

All students are required to have proof of health insurance coverage, and should maintain this while a student at BCI.  Proof of health insurance must be submitted prior to enrollment.

BCI accepts internationally originated students through the SEVIS program.  Currently, only M1 and M2 visas are available for accepted students and their families.  BCI does not discriminate in this process. However, non-US citizens or resident aliens, are not able to participate in financial assistance through BCI sponsored programs or those administered by BCI.

BCI also makes no representation that programs are compatible with foreign licensure or accreditation.

What is FERPA?

FERPA, the Family Educational Rights and Privacy Act of 1974, is a federal law that pertains to the release of and access to educational records. The law, also known as the Buckley Amendment, applies to all schools that receive funds under an applicable program of the US Department of Education. Go to to learn more.

To which information does FERPA apply?

FERPA applies to personally identifiable information in educational records. This includes items such as the student’s name, names of family members, addresses, personal identifiers such as social security numbers, and personal characteristics or other information that make the student’s identity easily traceable.

What are educational records?

Educational records are all records that contain information directly related to a student and are maintained by an educational agency or institution, or by a party acting on its behalf. A record means any information recorded in any way, including handwriting, print, tape, film, microfilm, microfiche, and digital images.

Educational records do not include the following:

  • sole possession records — records kept in the sole possession of the maker which are used only as a personal memory aid and are not accessible or reviewed by any other person except a temporary substitute for the maker of the record;
  • medical or psychological treatment records that include those maintained by physicians, psychiatrists, and psychologists;
  • employment records, provided that employment is not contingent upon being a student;
  • law enforcement records; and
  • records collected about an individual after that person is no longer a student at BCI.

Does FERPA apply to everyone?

At BCI, FERPA rights apply to students. A student is a person who is or has been in attendance at the institution, regardless of the person’s age.

What are a student’s rights under FERPA?

Under FERPA, a student has a right to

  • inspect and review his or her educational records;
  • request to amend his or her educational records;
  • have some control over the disclosure of information from his or her educational records.

BCI notifies students annually of their FERPA Rights by email. If students believe that such rights have been violated, they may contact the Family Policy Compliance Office at the Department of Education, 400 Maryland Ave SW, Washington DC 2002-4605. Additional information is available at

Do students have a right to see and change their educational records?

Upon written request, the university shall provide a student access to his or her educational records except for financial records of the student’s parents or guardian; and confidential letters of recommendation where the student has signed a waiver of right of access. If the records contain information on more than one student, the requesting student may inspect, review, or be informed on only the specific information about his or her own records. A student may obtain copies of his or her educational records at a cost of ten cents per page, an official transcript of academic record for ten dollars, and an unofficial copy of the permanent academic record for ten dollars. Educational records covered by FERPA normally will be made available within forty-five days of the request. The contents of a student’s educational records may be challenged by the student on the grounds that they are inaccurate, misleading, or otherwise in violation of the privacy rights of the student by submitting a written statement to the custodian of records. The Chief Financial Officer at BCI is the official custodian of records.

Is there some way that I can block my information?

A currently-enrolled student may restrict access to their directory information, or may remove their information from public directories, through a written request to the Chief Financial Officer during the first twelve class days of any semester, or the first four class days of any summer term. (Restricted information remains so until revoked by the student.)

What is directory information?

FERPA identifies certain information, called directory information that may be disclosed without the student’s permission. The university has designated the following information as directory information:

  • Student’s name
  • Local, permanent, and email addresses
  • BCI public username
  • Telephone listing
  • Place of birth
  • Field of study
  • Dates of attendance
  • Enrollment status
  • Certificates, Degrees, awards, and honors received, including selection criteria
  • Most recently attended previous educational institution
  • Classification
  • Expected graduation date
  • Job title and dates of employment when employed by BCI in a position that requires student status

Who has access to student educational records?

According to FERPA, non-directory information may not be released without prior written consent from the student. Except when the information requested by appropriate BCI administrators, faculty members, or staff members who require access to educational records in order to perform their legitimate educational duties; officials of other schools in which the student seeks or intends to enroll; and in connection with a student’s application for, or receipt of, financial aid.

What is legitimate educational interest?

Legitimate educational interest is access to educational records by appropriate BCI administrators, faculty members, staff members, appropriate administrators or staff members, or contractors acting on behalf of the school, who require such access in order to perform their legitimate educational and business duties, when such records are needed in furtherance of the educational or business purposes of the student or BCI.

Whom should I contact with questions or concerns? Direct general questions to the registrar, the Vice President for BCI, or the Compliance manager at BCI, as appropriate. Send comments or suggestions to the registrar’s office.

Direct general questions to the registrar, the Vice President for BCI, or the Compliance manager at BCI, as appropriate. Send comments or suggestions to the registrar’s office.